1. Who We Are (Data Controller)

ScanPrint-3D
Owner: Brian Portworsnick
Prague, Czech Republic
Website: https://scanprint-3d.com
Contact: via contact form on the website

For all data protection inquiries, please contact us through the contact form.

2. What Personal Data We Collect

We only collect personal data that is necessary for operating this website or communicating with you.

Data you submit directly

• Name

• Email address

• Company (optional)

• Phone number (optional, but stored once sent by email or contact form)

• Message content

• Project / booking details (from consultation form)

Data collected automatically

• IP address (shortened/anonymized when required by GDPR)

• Browser type, device type, operating system

• Pages visited, actions taken

• Referrer URL

• Date and time of access

Data collected by third-party services

• Google Analytics (with IP anonymization)

• YouTube (embedded videos)

• Google Calendar (consultation bookings)

• Real Cookie Banner (consent management)

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3. Why We Collect Personal Data (Legal Basis)

We collect and process data for the following purposes:

To provide our services (Art. 6(1)(b) GDPR – Contract Performance)

• Responding to inquiries

• Scheduling consultations

• Preparing quotes

• Delivering purchased services (3D design, scanning, modeling, etc.)

To operate and improve our website (Art. 6(1)(f) – Legitimate Interest)

• Secure website operation

• Analytics to understand visitor behavior

• Preventing fraud or abuse

Based on your consent (Art. 6(1)(a) GDPR)

• Analytics cookies

• Embedded YouTube content

• Marketing cookies (if enabled)

• Consent to store and process booking form data

You can withdraw consent at any time.

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4. Cookies & Tracking Technologies

Our website uses cookies for:

• Essential site functionality

• Storing cookie preferences

• Analytics (Google Analytics, if accepted)

• Displaying YouTube videos

• Security and anti-spam

Cookie usage is fully managed by Real Cookie Banner, our consent management tool.

You may revisit and change your cookie settings at any time.

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5. YouTube Video Embeds

When you watch an embedded YouTube video:

• YouTube may collect usage data

• YouTube may store cookies only if you consent

• We use privacy-enhanced mode (youtube-nocookie.com) when possible

For more information:
https://policies.google.com/privacy

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6. Google Analytics (with IP anonymization)

We use Google Analytics to understand website traffic and improve user experience.

• IP addresses are anonymized before processing

• No personal identifiable data is shared with Google

• Tracking only occurs when the user consents to analytics cookies

You may opt out at any time through the cookie banner.

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7. Google Calendar Bookings

We use Google Appointment Scheduling (via Google Workspace).

Google processes:

• Name

• Email address

• Appointment time

• Notes you enter

Google acts as a data processor.
Data is stored in compliance with GDPR under our Google Workspace account.

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8. Contact Forms & Email Communication

When you contact us via our forms:

• The data you submit is transmitted securely

• Stored in our email inbox (Google Workspace)

• Used strictly to respond to your inquiry

• Automatically deleted if not needed anymore

Your phone number, if submitted later in conversation, is also stored solely for communication regarding your request.

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9. How We Store & Protect Your Data

We use industry-standard security measures:

• Encrypted HTTPS connections

• Secure hosting located in the EU

• Google Workspace security features

• Restricted access to data

• Password-protected devices

• No third-party marketing sharing

We never sell or rent your data.

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10. Data Retention

We keep your data only as long as necessary:

You can request deletion at any time.

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11. Sharing of Data

We only share data with:

• Google Analytics (anonymized)

• Google Workspace (email + booking)

• Real Cookie Banner (consent logs, required by GDPR)

• Service providers if legally required (rare)

We never sell personal data.

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12. International Transfers

Our service providers (Google) may transfer data outside the EU.

Transfers are protected by:

• Standard Contractual Clauses (SCCs)

• Google’s Data Processing Addendum

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13. Your Rights Under GDPR

You have the following rights:

• Right to access your data

• Right to correct incorrect data

• Right to delete (“Right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to withdraw consent

• Right to object to processing

• Right to lodge a complaint with a supervisory authority

If you wish to exercise rights:
Use our contact form on this website.

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14. Your Rights Under US Law (CCPA/CPRA)

California residents may request:

• Access to personal information collected

• Correction of personal information

• Deletion of personal information

• Opt-out of data sharing

We do not sell personal data under CCPA definitions.

Requests can be made via our contact form.

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15. Real Cookie Banner – Consent Management

We use Real Cookie Banner to manage cookie consent.

Real Cookie Banner stores:

• Your consent decision

• Technical logs required by GDPR

• Timestamp of consent

• Anonymous user ID

Legal basis: Art. 6(1)(c) GDPR (legal obligation).

For details: https://devowl.io/rcb/data-processing/

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16. Changes to This Privacy Policy

We may update this policy to reflect technical or legal changes.
We recommend reviewing it periodically.